FAQs

How do I contact you?

Use our contact page or email us at info@rozesupply.com

Do you ship to me?

Most likely! We offer world wide shipping.

How long will my order take to ship?

Please allow 1-3 business days for orders to be processed and shipped. Once your order has been shipped, you will receive an email notifying you.  The shipping time will vary based on shipping method selected at checkout, shipping region, ect.

Do you offer returns? 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Read our full Return/Refund Policy here.

I accidentally ordered the wrong size, what do I do?

Mistakes happen! Just head to your confirmation email to cancel the order before it ships and re-place your order with the desired size.

What do I do if I never received my order?

Please contact your shipping carrier using the details from your shipping confirmation email and contact us at info@rozesupply.com

What do I do if i receive the wrong or damaged item?

We hope this never happens! But in the event that it does please review or Return/Refund Policy and contact us at info@rozesupply.com